Creating an ADA Accessibility Statement: A Comprehensive Example

Table of contents
  1. The Purpose of the ADA Accessibility Statement
  2. Frequently Asked Questions about Accessibility
  3. Conclusion

When it comes to creating an ADA accessibility statement, the importance of clarity, inclusivity, and compliance cannot be overstated. Organizations and businesses must go above and beyond to ensure that their digital platforms and physical spaces are fully accessible to individuals with disabilities. One crucial aspect of this is providing a clear and comprehensive ADA accessibility statement that outlines the organization's commitment to accessibility and the steps taken to achieve it.

In this article, we'll provide an in-depth example of an ADA accessibility statement, covering various key components, including the purpose of the statement, the organization's commitment to accessibility, accessibility standards and guidelines, contact information, and a section addressing frequently asked questions about accessibility.

The Purpose of the ADA Accessibility Statement

At the core of every ADA accessibility statement is a clear and concise declaration of the organization's dedication to accessibility. This section should emphasize the organization's commitment to complying with the Americans with Disabilities Act (ADA) and ensuring that individuals with disabilities have full and equal access to its products, services, and facilities.

The statement must highlight the organization's pledge to continuously improve accessibility and remove any barriers that hinder equal access for individuals with disabilities. It should also stress that the organization recognizes the diverse needs of its users and is working diligently to make its digital and physical environments as inclusive as possible.

Our Commitment to Accessibility

At [Organization Name], we are dedicated to providing access to all individuals, including those with disabilities. We strive to ensure that our website, products, and services are accessible to everyone, and we are continuously working to enhance the accessibility of our online and offline environments.

Accessibility Standards and Guidelines

[Organization Name] adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level to ensure that our digital properties are perceivable, operable, understandable, and robust for individuals with disabilities. We also comply with the ADA Standards for Accessible Design to guarantee accessibility in our physical spaces.

Contact Information

We are committed to receiving feedback and addressing any accessibility issues. If you encounter any barriers or have suggestions for improving accessibility, please contact us at [contact information].

Frequently Asked Questions about Accessibility

What should I do if I encounter accessibility barriers on your website or premises?

If you experience any accessibility issues on our website or in our facilities, please reach out to our dedicated accessibility team at [contact information]. We will promptly address the barriers and work to provide a satisfactory resolution.

Do you provide alternative formats for individuals with visual impairments?

Yes, we offer alternative formats for individuals with visual impairments, such as large print, braille, and accessible electronic documents. Please contact [contact information] to request materials in alternative formats.

Are service animals allowed in your premises?

Service animals are welcome in all areas of our premises where customers are normally allowed. We understand the importance of these animals to individuals with disabilities and fully comply with the ADA's regulations regarding service animals.


Creating an effective ADA accessibility statement requires a genuine commitment to inclusivity and a proactive approach to ensuring accessibility for all. By following the example outlined above and tailoring it to your organization's specific needs, you can demonstrate your dedication to accommodating individuals with disabilities and fostering an inclusive environment.

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